Saladin Broker
Licensed and Regulated by the Ministry of Finance of Vietnam - License No. 95/GP/KDBH

Vietnam's Premier Independent Insurance Broker & Advisory

Fully licensed by the Ministry of Finance, we stand on the client's side to design optimal, unbiased risk protection and employee benefits.

Why Saladin?

One trusted partner across your insurance journey

Corporate solutions

Corporate Solutions

Tailored-made & competitive programs covering people, vehicles, property, cargo and liability

Tailored advisory BY dedicated saladin advisor

Talk to an experienced & practical Saladin Broker consultant who will advise and place the right programme for you / your company.

Schedule an advisory session with us
Fast & digital

Explore solutions now through our affiliate Saladin.vn - a technology-enabled digital marketplace where you can compare and buy insurance within 5 minutes.

Explore solutions on Saladin.vn

By continuing to Saladin.vn, you agree to and consent to the Terms & Conditions of Saladin Broker and Saladin.vn (10X). You will be asked to confirm before leaving this site.

People

SME Group Health Insurance

Custom benefits from 10+ employees. Benefit tiers, co-pay design and network selection built around your headcount and budget.

  • From 10 participating employees
  • Inpatient, outpatient, dental, maternity and many other health benefits modules
  • Online claim, large networks of private and public clinics and hospitals for direct billing
Explore group health
Compulsory & optional

Compulsory & Optional Personal Accident

The statutory personal accident cover every company in Vietnam must hold for its people, plus optional higher limits where the role or the benefit package calls for it.

  • Compulsory personal accident cover for staff per regulations
  • Optional top-up limits for site, field and travelling roles
  • Roster changes and certificates issued from the portal
Explore personal accident
Fleet

Car Insurance for Company Fleets

Compulsory and voluntary motor cover for company vehicles - placed, renewed and evidenced without the administrative drag.

  • Compulsory motor third-party liability
  • Voluntary own-damage with approved garage network
  • Fleet renewal calendar and certificates issued from the portal
Explore car insurance
Executive

Premium Global Health Insurance

Up to $5,000,000 annual limit for C-level and expatriate staff, with worldwide direct-billing networks.

  • Annual limit up to $5,000,000
  • Global medical access with direct billing
  • Community rating - no individual premium loading from claim history
  • Evacuation and repatriation included
Explore premium health
Assets

Commercial Property & Casualty (P&C)

100% compliance with fire prevention laws, with special arrangement for risk surveying carried out before placement.

  • Full compliance with mandatory fire & explosion regulations
  • On-site engineering risk survey
  • Business interruption and machinery breakdown extensions
Explore property & casualty
Trade

Marine Cargo & Logistics Insurance

Air, sea, and land multi-modal transport, with open cover contracts for active importers and exporters.

  • Institute Cargo Clauses A / B / C
  • Open cover for repeat shipments
  • Certificate issued in minutes from the portal
Explore marine cargo
Saladin Care

Saladin Care - Your Trusted Post-Sale Claims Advocate 

A claim is where an insurance programme is judged. Saladin Care is the team that support you in claim journey, from the first document to the final transfer. Just let us know. 

Service level commitments
Response within
2–24 hours
Payment within
2–15 days

Every submitted claim is acknowledged and triaged by a named specialist 

Select a stage to see Saladin's role and the SLA attached to it.
STEP 01

Notify claim to us (First notice of loss)

  • Email, call or 1:1 Zalo, Messenger chat (7.30am-10.30pm, 365 days / year) 
  • Get ready with invoices and medical records. Minimal paper. No branch visit needed. We will guide you what's next
24/7SLA

Submission channels open at all hours, including public holidays.

Saladin's role at this stage
Not sure if your case is insured under the purchased policy? Not sure what to do when there's a claim? Let us know, we are here to help.
STEP 02

Review Claim Documents

Our claim experts review the documents if in proper, minimize back-and-forth wasted time with insurers before the file is ever sent.

  • Dedicated specialist assigned within 2 to 24 working hours
  • Review
  • Written list of any missing documents
24 hoursSLA

Acknowledgement and first guidance within two working hours of submission.

Saladin's role at this stage
We know the files required and what it takes for a proper set of documents for faster turnaround time. We don't and can't guarantee approval rate for your case, but we know we try our best. Just like when we claim for ourselves or for our family. 
STEP 03

Direct Insurer Negotiation

Saladin Broker acts as your broker representative to audit, review and handle disputes (if any) directly with the insurer.

  • Support on your behalf
  • Escalation path to insurer claims committees
  • Review of declines and partial settlements
72 hoursSLA

Formal written challenge lodged within 72 hours of any decline.

Saladin's role at this stage
You don't need to negotiate with an insurer alone. We check precedent and the medical evidence on your behalf with insurers.
STEP 04

Follow up to ensure swift disbursement

Approved funds are transferred directly to the employee's bank account, with confirmation to HR.

  • Direct-to-employee bank transfer
  • Settlement statement issued to HR
DirectSLA

Funds routed straight to the employee - no intermediary account.

Saladin's role at this stage
We follow up with insurers closely for swift settlement against the policy schedule and flag any shortfall for re-negotiation.
Strategic partnerships

Want to Partnership with us? 

What do you want from a partnership with Saladin Broker?

To get exclusive membership offers for your members or staff?
To connect with our digital platform?
To create exclusive, bespoke insurance products for your company?
Partnership models

Many. Just reach out to us

From a member-benefit programme you can launch in weeks to a full API integration inside your own product.

Haven’t found the right fit, or want to explore further? Talk to us - we’ll shape a model around your business.

Talk to us
For example

Special vouchers and membership benefits

Exclusive pricing plus vouchers for your members or employees, delivered on a co-branded landing page.

Co-branded purchase flow with bespoke products picked by you

You choose the covers and limits that fit your community; our Saladin technology affiliate will build the co-branded flow, issue the policies and invoices, and service the members.

API-first integration for digital platform

REST and webhook APIs for quotation, issuance, endorsement and claims status. 

Company information

Company name
Công ty Cổ phần Môi giới Bảo hiểm Saladin
English name
Saladin Insurance Broker Joint Stock Company
Short name
Saladin
Establishment licence
95/GP/KDBH
Head office
111 Lý Chính Thắng, Võ Thị Sáu Ward, District 3, Ho Chi Minh City

Public disclosures

Regulatory filings and audited financial statements, published as required by the Ministry of Finance.

DocumentDate
  • Licence for establishment and operation01/11/2022
  • Ministry of Finance approval of the Chairman of the Board and General Director of Saladin Insurance Broker JSC08/09/2023
  • Notice of official commencement of operations22/09/2023
  • Audited financial statements - FY202305/04/2024
  • Amendment to the licence for establishment and operation02/05/2024
  • Audited financial statements - FY202405/04/2025
  • Ministry of Finance approval of the change of General Director09/02/2026
  • Audited financial statements - FY202531/03/2026
Licensed and Regulated by the Ministry of Finance of Vietnam - License No. 95/GP/KDBHInsurance brokerage licence issued and supervised by the Ministry of Finance of Vietnam.
Advisory request

Schedule an advisory session with our Business Development team

Tell us the size of your team and the risks you are carrying. A named consultant will come back within 24h.

  • No obligation, no placement fee - brokerage is remunerated by the insurer.
  • Special private placement and comparison across leading insurers, on your behalf.
  • Just appoint Saladin as your trusted broker - we take care of the rest.
Success! Your request has been sent to our BD TeamA named broker will respond within one working day.